Do you work in hospitality or retail? We want to find out more about the training programmes you offer to your frontline managers. Those working in the stores. What are the biggest priorities when it comes to the soft skills development of your frontline managers in 2023? (Select up to 5) Agile mindset and adaptability Using data effectively Physical wellbeing Mental wellbeing Financial wellbeing Team resilience Growth mindset Customer-centricity Entrepreneurism Active listening Communication skills Influencing Recognising signs of burnout Empathy Vulnerability Operational efficiency Hiring and retaining talent Other (specify in comment box at the bottom)) What type of training budget are allocated annually to the professional development of a typical retail floor manager (per person)? Less than £100 per person per year Between £100 and £1000 per person per year More than £1000 per person per year I don't know How much do you agree or disagree with the following statements? My company invests in the learning and development of head office staff Strongly Disagree Disagree Neutral Agree Strongly Agree My company invests in the learning and development of shop and floor staff Strongly Disagree Disagree Neutral Agree Strongly Agree Wellbeing initiatives are integrated into learning and development initiatives Strongly Disagree Disagree Neutral Agree Strongly Agree My organisation is investing enough into the wellbeing and professional development of its people Strongly Disagree Disagree Neutral Agree Strongly Agree Any other comments? If you'd like us to share the findings once complete, please provide your email address below Thank you!
